CanadianMouseDad
Mouseketeer
- Joined
- Jun 21, 2016
Still on hold. 1 hour 10 minutes
That is what I thought too...but have seen several folks asking about it b/c pool bar is closing. Thanks!It states online under reservations, that the main pool will not be effected.
Wow what an inconvenience. If possible get as many options for a solution as possible when you speak to someone higher up the chain of commandStill on hold. 1 hour 10 minutes
That doesn't sound right. I would call back or try again tomorrow.Finally talked to a lady who said they couldn't do anything for anyone because the resort has not authorized them to do so.
If you ask me it's a tad ridiculous that a company as big as this has the last chain of command in guest relations who can't do anything compensate for such a big thing.
Wow what an inconvenience. If possible get as many options for a solution as possible when you speak to someone higher up the chain of command
That doesn't sound right. I would call back or try again tomorrow.
I plan on it. Well, at least getting my wife to call. Because she can be alot more aggressive than I.
I would think they would want to avoid a scene at check in and get us taken care of before we arrive.
OP, it sucks that this happened, but really, what's Disney supposed to do? They try to announce closings and refurbs as far in advance as they can. Does it suck that they didn't give the greatest amount of notice? Yes. Could it be far worse? You betcha.
I also wouldn't be happy with Disney sending me a $400 gift card. You bought a $400 gift card. They didn't do anything, you basically got "store credit" for your trouble. They got YOU to pay extra for a different resort, then you called back and got the "store credit" for your stay. Since you were in a panic about all this, it's fine to you. I think Disney has the capability of doing more, but if you're ok with them doing what they did, that's up to you.
I would think they would want to avoid a scene at check in and get us taken care of before we arrive.
Not that I think being ru
I'm giving serious consideration to changing resorts tonight, at my cost of course, before the economical rooms are all booked. It beats being disaYep. So far my options are to stay at the resort and suck up the major inconvenience, or change my dining plan option and use that price change to absorb the cost of changing to AoA
Not from me. But I've seen my fair share of disgruntled people expressing their feelings for all to hear. A cm is more likely to difuse the situation by giving in to calm the situation down, in my experienceWhy would there be a scene?
Why would there be a scene?
A cm is more likely to difuse the situation by giving in to calm the situation down, in my experience
Some people aren't happy with the way this will impact their vacation. I personally didn't choose to go here knowing that it wouldn't have a food court (They're bringing food trucks instead), or a gift shop.
My vacation cost 5800USD. To some people that isn't a small amount and while it may be minor inconveniences, it's still not great on their part to spring this on people 2 months before the vacation with not retribution at all.
Just my opinion.
We booked CBR last June for a 2 week stay starting thanksgiving this year . With the recent construction news .. that probably explains now why we got an email from our TA last September advising that Disney had advised the standards rooms were overbooked and we were being moved to a preferred room. (Effectively Right next to the construction area)
This will probably put a dampener on the trip which was for my 50th birthday and our 15th Wedding Anniversary.