Hi all,
Can I ask the protocol for switching guides? We have worked with our current guide a few years for a couple different purchases, but the last several phone conversations I’ve had I have gotten misinformation (where he directly says he has never even heard of some things I’ve learned on disboards when I try to look into them and there is just no way that is true). Recently a few of my inquiries have been met with not so veiled sarcasm and condescending responses that has prompted me to want to switch guides. Of note, I do ask questions, but hate confrontation of any kind, and the second I get the sarcastic or no. Response I just say “sounds good” and switch topics or end the conversation, so it’s not like I am being pushy or mean.
I do have the name and contact information of the guide I hope to switch too. Just looking for more honest and respectful communication. Do I need to call DVC, or can I just contact the new guide and request to switch? We are looking to add in again, but I just don’t feel I trust the information I’m being told currently.
Thanks!
Can I ask the protocol for switching guides? We have worked with our current guide a few years for a couple different purchases, but the last several phone conversations I’ve had I have gotten misinformation (where he directly says he has never even heard of some things I’ve learned on disboards when I try to look into them and there is just no way that is true). Recently a few of my inquiries have been met with not so veiled sarcasm and condescending responses that has prompted me to want to switch guides. Of note, I do ask questions, but hate confrontation of any kind, and the second I get the sarcastic or no. Response I just say “sounds good” and switch topics or end the conversation, so it’s not like I am being pushy or mean.
I do have the name and contact information of the guide I hope to switch too. Just looking for more honest and respectful communication. Do I need to call DVC, or can I just contact the new guide and request to switch? We are looking to add in again, but I just don’t feel I trust the information I’m being told currently.
Thanks!