I use both a virutsio and a disney specialist. I am surprised and shocked that not many people uses dreams. BTW you have total control when use either. I must say because I am still working out if I am going to Disney or not. But when I emailed them for a quote they (Dreams) where really good and do not charge fees. And no silliness either . They were really easy and friendly. I was thinking of booking via virutsio because doing more than just Disney but might use Dreams to do Disney World. Also get the Unofficial Guide very good one too.Welcome. I have never used a travel agent. I like to be in control of my own plans. Hopefully you will get some recommendations from those who use them.