We booked a 2018 Prime Season Reservation with Vacation Strategy.
Some things have changed .. this is their new Deposit policy ...
Deposit Fee
A booking deposit equal to 20% of reservation total or $150 is due at reservation (whichever is more).
Final Balance is due 45 days prior to arrival.
Below is a copy of the email from Vacation Strategy stating their new
Cancellation Policy and the addition of their new Cancellation Protection Plan**
Cancellation Policy
Cancellations made more than 61 days to arrival will receive 100% refund. Cancellations made 60 - 45 days prior to arrival will result in forfeiture of deposit. Cancellations made 45 - 30 days prior to arrival will result in 50% forfeiture of reservation total. Reservations are finalized at 30 days prior to arrival. Cancellations made 30 days or less to arrival will result in 100% forfeiture of reservation total. No credits will be given.
Cancellation Protection Plan**
Cancellation Protection may be purchased at the time of reservation as an additional protection against last minute emergencies. Cancellation Protection will allow for cancellations 30 days or more to arrival to receive a full refund and cancellations made between 30 to 20 days to arrival will receive a full credit toward a future vacation with Vacation Strategy. Any cancellations made less than 20 days to arrival will result in 100% forfeiture of reservation total.
Cancellation Protection can be purchased for $100 for 1 Bedroom units, $110 for 2 Bedroom units, $120 for 3 Bedroom units, or $130 for 4 Bedroom units.
Cancellation Protection may not be purchased after initial reservation is made and cannot be applied to reservations previously cancelled and re-booked for a similar time frame. Cancellation Protection sales are final and cannot be refunded or transferred.
Reservation Modification:
Changes to reservations including the addition/subtraction of nights, altering arrival dates or unit type, etc. must be done 20 days or more prior to arrival and are subject to availability and an additional $99 fee.
Name Change Policy:
The name on your reservation is the one that will be used for check-in at the resort, and the Front Desk staff will -NOT- allow anyone other than this person to check in. If there is someone else in your party that will be arriving before you, and you would like them to check in, you will need to provide their name to us. You can ONLY make this change up to 20 days before check in. Any name changes to a reservation within 20 days to arrival are subject to a $99 name change fee. Requests to change the name on the reservation -after- the arrival date are subject to an additional $150 charge. Please confirm the name on the reservation in advance to avoid any additional fees.
Feel free to contact us if you have any questions, concerns or comments. We are here to serve you!