NEXUS Renewal 2024 - Documenting my progress (Update: Approved in 10 weeks)

[KNovacovschi]

So we should get a new card? Mine was approved in the fall but I never did. I’m just renewing my kids cards and just figured that out…

Yes you should because once your old one expires it will be no good and you need to activate your new one. If you haven’t received it yet I would be contacting them.

 

[kuhltiffany]

Yes, you should've gotten a new card

Thanks, I wasn’t sure with the backlog if we were just supposed to keep using the old one. Guess I’ll have to figure out how to contact them.

 

[Fellowship9798]

So we should get a new card? Mine was approved in the fall but I never did. I’m just renewing my kids cards and just figured that out…

Find the Canadian Nexus phone number and give them a call. There was a problem sending out cards last fall and some didn't get sent. From a reply I wrote a while back...

For my kids I opted to call the Canadian Nexus information line and left a message which resulted in a return call the next morning. In talking with them, they acknowledged that there was a problem sending out Nexus cards back in September and they knew that many didn't go out properly so they would send us new ones right away for both my kids. Of course, in my head I'm asking if they knew there was a problem and cards weren't sent, why didn't they resend them already before I waited for months and months and called, but oh well.

 

[Frozen2014]

Thanks for posting your experience. We just submitted our nexus renewals today for myself and two kids so will see if similar experience (end April). It seems like we will need interviews though, which is a pain as we would need to drive to the States (plus our son is only home for 4 months and then out of town in the fall for university).

 

[hdrolfe]

We applied last summer, got approved last October but they didn't send the cards until last week. We used the expired ones for two trips. Funny thing is my son is now 14, so he's grown a lot since his first card, but they didn't even ask for a new picture. I guess it's good until he's 19 now so next time he'll have to get it on his own lol. He was 7 in the picture I think? It was so long ago.

 

[Eveningsong]

Thanks for posting your experience. We just submitted our nexus renewals today for myself and two kids so will see if similar experience (end April). It seems like we will need interviews though, which is a pain as we would need to drive to the States (plus our son is only home for 4 months and then out of town in the fall for university).

We have interviewed at the Ottawa Airport for our nexus cards in the past. It appears it is still an option. The link is dated 26 Jan 2024. There are other Canadian airport locations listed.

https://www.cbsa-asfc.gc.ca/services/travel-voyage/prog/nexus/centres-eng.html#a01

 

[mort1331]

question,,,my daughter is 17, if we get her Nexus is it good , free till shes 22?