Dining reservations with Disney App

L

lwelsh

Earning My Ears
Joined
May 23, 2016
Can you make dining reservations through the My Experience App? Whenever I search availability for a particular restaurant it says 'Sorry there was a problem loading the requested information'. I am only able to do it when I go through the website.
 
I'm having issues with the app, as well as my laptop and PC :( I'm getting "we are unable to search for tables" to "no tables available" (even when I expand my search to ALL restaurants" to "sorry there was a problem loading the requested information" Today is my first day to book (staying offsite) and it's not looking good :(
 


Same problems here. Nothing is working this morning. "We were unable to check for available tables at this time." Sometimes it goes on to say there are no available tables for everywhere you look.
 
Even when things are working, you are always better off doing ADRs at 180 on the web site, not the app.
 
I called at 7:30 this morning after unsuccessfully trying computer...they were all down...the only advice given was keep trying throughout the day...CM said they did not have an ETA on correcting the issue.
 


Blended Disney said:
I called at 7:30 this morning after unsuccessfully trying computer...they were all down...the only advice given was keep trying throughout the day...CM said they did not have an ETA on correcting the issue.
Click to expand...
Same when I spoke with a dining CM at 9:30am today. She said the system is down for a reason ...she had a word for it but it escapes me now.....something like "reconfiguring" the system. She said when they do that it's usually up by 9am and she didn't know why it was not today. Said to keep trying.
 
I KNEW I should have listened to my "gut" and booked the Sept 4th at 5:40 that was available last night! I wanted to check with the rest of the fam to make sure it was OK with them to drop our Yak n Yeti ADR. Grrrrrr
 
I knew yesterday something was wrong when certain restaurants were showing nothing at all for lunch/dinner times on Thanksgiving and the whole week of Thanksgiving. For example, the Plaza was showing nothing at all pretty much the whole week. It was very crazy.
 
Glad to know it's not just me! I kept getting weird errors on the app, and the site isn't working for me at all either.
 
Even DVC is down! Of course it's now time to book for my week...and Thanksgiving!! And of course, I can't because the system is 'down'!!
 
I have been checking for a better BOG time on 11/22 since Monday, and neither the website or the app work from my phone. I have to get on my laptop to be able to check tables.
 
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